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Refund policy swiss

Refund policy

Consumers have a right of withdrawal according to the following provisions, whereby a consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor self-employed:

A. Right of revocation

You have the right to revoke this contract within fourteen days without giving any reason.The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken or has taken possession of the last goods.

To exercise your right of withdrawal, you must inform us (Patrick Schmid, Sunnhaldestrasse 13, 8489 Wildberg, Schweiz, Tel.: +41 0794467647, E-Mail: schweiz@ident-qr.com) by means of a clear declaration (e.g. a letter or e-mail sent by post) of your decision to withdraw from this contract. You can use the attached sample withdrawal form, which is not mandatory.

In order to comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.Consequences of withdrawalIf you withdraw from this contract, we will reimburse you all payments that we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us), without undue delay and no later than within fourteen days from the day on which we received the notification of your withdrawal from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees because of this repayment. We can refuse the repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you notify us of the cancellation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days.We bear the cost of returning the goods.You must pay for any loss in value of the goods only if this loss in value is due to a handling of the goods not necessary for testing the quality, characteristics and functioning of the goods. B. Cancellation formIf you want to cancel the contract, please fill out this form and send it back.


Patrick Schmid
Sunnhaldestrasse 13
8489 Wildberg

Phone.: +41 0794467647
E-Mail: schweiz@ident-qr.com

I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)______________________________________________________________________________________________________________Ordered on (*) ____________ /received on (*) __________________________________________________________________________Name of consumer(s)________________________________________________________Signature of consumer(s)________________________________________________________Signature of consumer(s) (only in case of notification on paper)_________________________Date(*) Delete as applicable